Repairing Flooded Carpet: A cheap job is a good job right? Wrong….

August 17, 2010 by The Reviewer
Filed under: Uncategorized 

Don’t allow an amateur 24 hour carpet cleaner show up to repair your water damaged carpets. These are the signs you must be watchful of:

Overcharging. An unprofessional water restoration restorer may load the job up with unnecessary steps. E.g. using dehumidification for the water damaged carpets is not needed.

Not using the correct equipment. They sometimes use equipment from hire businesses for drying the carpet. This is acceptable, but an established water damage restorer will possess all their equipment enabling a faster response and hopefully a better value job.

Does not have a proper moisture metre. If they don’t have the right moisture meter, they can’t tell if the carpet is dry. This enhances the danger of future mould. Removal of the mould may be required.

If they aren’t specialised. There are many “Carpet Cleaners” in this industry who do water damage repair repairs on the “side.” i.e. they aren’t the ones who complete this kind of task everyday. Be careful of that. Drying carpet water damage is an art. Removing and repairing and reinstalling the carpet needs to be done by a professional, otherwise the carpet can be damaged irrepairably.

You could be asking, how do I choose a proper Flood Restoration techinician? Below I have listed some pointers to look for when hunting around for a carpet flood damage business:

What size is their Yellow Pages ad: This can be an indication as to how much repair work they are getting already. A full-size Yellow Pages ad slot can cost around $50 000. If they have invested in a larger ad, you get some expectation that they are established.

Where do they show up in Google? The higher the rank in Google, the more webpage views there are for that business.

What Qualifications do they have? The base qualification needed is a IICRC qualification of Applied Structural Drying and Water Damage Restoration.

Do Insurance companies use them for their water damage jobs? This is a better indicator. If insurance companies hire them, the business is likely to be good at their job. Insurance companies generally use the companies that grant them the top value for their client’s money.

What Equipment do they have? They should own a minimum of 100 Air movers. If they own this many, this could indicate they have been running for a good while. Our business took 8 years to own that many wet carpet drying air movers.

What type of commitment can you get for them by calling over the phone? Try to pin them down to a set price for water extraction, water removal and initial inspection. If they can’t give you a rate for at least this, you know they are not going to serve you, so keep looking.

Response Time – Our Water Damage Brisbane business operates to a 59 minute response time for water damage emergency. The restoration needs to be responded to ASAP. Mould can come after a 24 hour period.

If you focus on these tips you are sure to locate a Flood Damage Restoration technician who can get the job done right.

If you have carpet water damage Brisbane, call us for flooded wet carpet drying. Brisbane storm season is approaching and you may need storm damage carpet cleaning. Brisbane and surrounding areas serviced.

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